Error Message with staging site

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Shane 4 years, 3 months ago.

Assisted by: Shane.

Author

Posts

September 28, 2020 at 10:55 am #1792841

jorg-andreasK

Hi there,...

after installing a new staging site I always get the erro message on top of the plugins:

Toolset plugin cannot connect to toolset.com
Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice.

Need help?

See the communication error details and let us know in Toolset technical support.

The site is registered online,..

What can I do?

Jörg

September 28, 2020 at 7:34 pm #1793431

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jorg,

Thank you for getting in touch.

In this case can you do the following.

Go to your WordPress admin panel then navigate to Dashboard -> Updates and then click on "Check Again".

Once you've done this please let me know if the issue is still there.

Thanks,
Shane

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