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[Resolved] Error adding fields

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 46 replies, has 2 voices.

Last updated by scottL-5 6 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#916367
Screen Shot 2018-06-21 at 3.50.30 PM.png
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Screen Shot 2018-06-21 at 3.50.09 PM.png
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I am trying to: Create my post form for users to submit content to the site.

Link to a page where the issue can be seen: hidden link

I expected to see: The form fields populate the content area of the editor.

Instead, I got: an error that says "Form Type or Post Type is not set!"

#916395

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Scott,

Thank your for contacting our support forum.

Looking at this it seems that you have outdated versions of our Toolset plugins. I would recommend that you update your plugins as this was an issue that was fixed in our latest versions.

Thanks,
Shane

#916703
Screen Shot 2018-06-22 at 10.25.06 AM.png

Thanks so much for your quick response.

Updating the plugins appears to have worked, however now I can't access the dashboard at all or make any changes to the site.

I've attached a screenshot of what is happening when i attempt to login to the site.

Manually deactivating the "cred-frontend-editor" plugin via FTP allows me access but obviously I can't create a form now.

#916740

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Scott,

I suspect that there is a plugin conflict.

Could you temporarily disable all the non-toolset plugins and try again ?

Thanks,
Shane

#916780

Thanks for the suggestion, I have done that, cleared my cahce and still having the same issue.

#916805

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Scott,

I tried to login to have a look but the credentials don't seem to work.

Could you check on this for me and let me know.

Thanks,
Shane

#917747

I am out of town and will respond as soon as possible.

#917956

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Scott,

Thanks for the update.

Please respond when you're available again.

Thanks,
Shane

#919952

My apologies for the delay.

I have re-added the account and tested the credentials and they appear to be working now.

Once you login you'll run into a form. Manually disabling the cred-frontend-editor plugin resolves this. (I just add zz- in front of the plugin name via ftp to disable.).

Thanks

#920028

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

I'm getting timeouts for the FTP.

Could you disable the CRED plugin to restore your backend ? then I can take a look.

Thanks,
Shane

#920029

Sure! This is done.

#920074

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Scott,

Could you go here and update all the plugins ?
hidden link

Please let me know if this works.

Thanks,
Shane

#920317
Screen Shot 2018-07-03 at 9.15.28 AM.png

I completed this and reactivated toolset forms and cred front end editor and now can't access any part of the admin panel.

I first turned on cred front end editor and it worked fine. Then enabled toolset forms and once activated all admin pages display a form.

#920412

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Scott,

I would like to take a local copy of the site.

Would you mind if I do this so that I can see if I can replicate the issue.

Thanks,
Shane

#920508

Not at all. Thanks