[Resolved] Enfold Tabs Shortcode – New Conflict Since Upgrade Of Toolset

[Author]

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[stephenO-3]

I am trying to: use enfold theme tabs shortcode with toolset.

I have been using two shortcodes:

[av_tab_container position='top_tab' boxed='border_tabs' initial='1']

and

[av_tab title='Before' icon_select='no' icon='']

within my cred user form. The tabs worked. Now, since i just upgraded toolset plugins, the tabs don't work. I am going to have to try to use bootstrap tabs but i think maybe there is a conflict with using bootstrap and enfold theme.

Is there a reason why these shortcodes stopped working within the forms?

[Carlos Rojas]

Hello Stephen,
Thank you for contacting Toolset support. I'll be happy to help you with this.

I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Also, could you create a copy of your site (you could use the plugin called Duplicator) and share a download link too?

Please let me know if you need any further assistance and I will be happy to help.
Kind regards,
Carlos