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[Resolved] Enabling new relationships model after registration infinite loop

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 1 reply, has 1 voice.

Last updated by deniseM-2 6 years, 4 months ago.

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#1113658

I am trying to:
enable the new relationships model in the toolset -> relationships page

Link to a page where the issue can be seen:
only on the admin page

I expected to see:
The relationships dialog

Instead, I got:
A progress bar... forever? I have waited on the page for around 1 hour now, nothing seems to happen.
however, on other pages I am able to navigate and see my custom post types, etc. I can also navigate the site either as an admin or I can see the site's coming soon page when I log off of my account.

I would gladly upload an image but I get an HTTP error when trying to upload my 97KB jpg file.

#1113661

I can't really tell what happened, I found out later that the Divi builder was giving me timeout errors at this point, I disabled all plugins... and the last one I disabled (caldera forms) seemed to be the culprit — The site worked before with toolset unregistered + caldera forms — anyway, after googling I found this solution to the WPMU support forum:

Add these lines to the .htaccess file
<IfModule mod_substitute.c>
SubstituteMaxLineLength 15M
</IfModule>

I was then able to re-enable all the plugins I needed + the relationships showed up as expected + the Divi builder did not timeout anymore.

I leaves me with the feeling that the site may be shaky :-/