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[Resolved] email Auto notification

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 5 replies, has 3 voices.

Last updated by salimA 3 years, 2 months ago.

Assisted by: Christian Cox.

Author
Posts
#2161131

Hi

We would like to send one email notifications to multiple users automatically without submitting a form at the same time. How can we do that.

#2161205

Hello, Toolset's email notification feature is directly tied to Form submissions of some kind, and there is no simple way to trigger an email notification without some type of Form submission. Email notifications are defined in the Form builder. To send an email notification without a Form trigger, you would probably need some 3rd-party email notification system or plugin.

#2161677

the issue is that we have an account expiration date. We want to notify the user automatically before 10 days of the account expiration.

#2162415

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Salim,

Christian is currently out today on holiday and should be back tomorrow to continue assisting.

Thanks,
Shane

#2163065

the issue is that we have an account expiration date. We want to notify the user automatically before 10 days of the account expiration.
Is this account created with a Toolset Form, or with some other system? If it is created by submitting a Toolset Form, please explain how the expiration is implemented, from a technical perspective. Is there an expiration date set on a post somehow using Toolset Forms?

#2173053

My issue is resolved now. Thank you!