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[Resolved] Elementor Pro Single Page Template Inconsistently Showing Dynamic Fields

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 4 replies, has 3 voices.

Last updated by Raja Mohammed 4 years, 5 months ago.

Assisted by: Raja Mohammed.

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#1840533

Hello, I'm building a job listings board using Elementor to pull custom fields from a Toolset CPT that I migrated from Pods.

I have migrated the fields successfully, data is showing inside the CPT entries. However, the Elementor Pro Single Page template is pulling some dynamic fields from the Toolset key but not others, though all are displaying in the key menu.

For example, City and State are pulling correctly. Company (screenshot shows DEMO as an Elementor fallback) and URL (not shown) are not dynamically pulling.

Screenshots of the display issue: hidden link

Can you help?

#1840957

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

I think we'd need to take a look at your site to try and understand what's going on, it wasn't clear to me from the screenshots.

Let me mark your next reply as private so that I can get log-in credentials from you—you may want to create a temporary admin user for me to use that you can later delete. And be sure to have a current backup of your site.

Can you confirm what is the CPT, and which are the custom fields that you are having problems with?

#1842145

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Screenshot 2020-11-12 at 7.15.57 PM.jpg
Screenshot 2020-11-12 at 7.10.25 PM.jpg

Hello there,

There seems to be a minor issue with the way the Heading widget was inserted in the page, The post title was crusing on the Heading where the Company field is display which makes it hide from the view. I have adjust the Header Widget and adjusted the position with a Full Width option instead of Inline (auto) after that everything works fine

Regards
Raja

#1842551

Thank you, I do see it working on the Internship Listing template.

However I'm still seeing the same type of issue with the Company Profile template. An example is at hidden link, where the custom field 'company_url' is not dynamically linked where it says "Visit Website".

I've confirmed that there is a URL value attached to this listing to assist with troubleshooting.

#1843017

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Screenshot 2020-11-13 at 12.35.07 PM.jpg
Screenshot 2020-11-13 at 12.33.03 PM.jpg

The field was missing the Toolset key in the settings. I have now updated with appropriate company url field its working fine