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[Resolved] Elementor is not showing Conditional Custom Fields

This support ticket is created 5 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by ceciliaW9184 5 years, 2 months ago.

Assisted by: Shane.

Author
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#1397821
Toolset Custom Fields.png
Elementor.png

I am trying to: show a custom field on the front end using Elementor Pro. However, the custom fields that i set up with toolbox under a condition setting is not showing.
eg.
CUSTOM FIELD SET UP IN TOOLSET:
Cardio Vascular Disease
Cardio Vascular Disease Subcategory (this was set up using condition display)
- These cardio vascular subcategories are not showing in Elementor.

Link to a page where the issue can be seen:
hidden link
hidden link

I expected to see:
An option to choose a cardio vascular subcategory.

Instead, I got:
no option to choose that

#1398067

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Cecilia,

Thank you for getting in touch.

Could you try manually displaying these using our Types fields shortcode ? Example [types field='my-field'][/types] replacing the my-field text with the slug of the field.

Please try this and let me know if this helps.
Thanks,
Shane

#1398097

My issue is resolved now. Thank you!