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[Resolved] Elementor archives template for Custom Taxonomy

This support ticket is created 2 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by umbertoZ 2 years, 12 months ago.

Assisted by: Jamal.

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#2235261
elementor1.jpg

Hi, I've installed Toolset and Elementor PRO. I've built a couple of Custom Taxonomies and then I've tried to create an Elementor archive template for those Taxonomies, but it seems it is not possible. When I try to set the "Display conditions" in the Elementor builder I cannot see the taxonomies on the list (see attached image).

Is there a way to do it? Should I change a setting somewhere?

thanks

#2235359

Hello and thank you for contacting the Toolset support.

Maybe you have set the custom taxonomy to not be public(The public options set to false). Check the taxonomy options in Toolset->Custom taxnomies->Edit the taxonomy.

If that's not the case, please check if this issue appears when:
- Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty-Twenty. It will tell us if there is an interaction issue with your theme.
If the problem disappears, start activating one at a time to track where the incompatibility is produced.

If that does not help, we should reproduce this issue on one of our test sites and debug as compatibility issue. I have created a new site and you can login with the following URL hidden link
Please install Elementor Pro, and create a custom taxonomy to reproduce this issue.

#2237007

I found the problem. It is a little bug. If the option "has_archive" is not checked in the custom post type, Elementor doesn't display the Post type on archives template conditions. If it is checked, it displays it.

My issue is resolved now.

Thank you!