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[Resolved] Elementor and Toolset View

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 2 replies, has 2 voices.

Last updated by sergeP 4 years, 11 months ago.

Assisted by: Shane.

Author
Posts
#1398043
Toolset view visual problems.png

Hello,

I have a problem with Toolset View while I am connected with the role "Chanteur Groupe" and the Role "Reporter Musical". (The problem does not appear with the role" Admin" or when a visitor is not connected).

While connected in with "Chanteur Groupe" and the Role "Reporter Musical" most of the pages and functionnality does not appear correctly on Elementor and in Toolset FORM. If I desactivate the plugin "Toolset View" everything appear normally again.

You can easily see the problem when connected as "chanteur et groupe with the following account :
mail : test021219@test.com
mdp : testtest

The problem can be seen in most of the pages but you can see the two attached in my message here :
hidden link
hidden link

Thank you in advance for your help.
Looking forward hearing from you soon,
Best regards,

#1398071

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Serge,

Thank you for getting in touch.

I tried looking at this for you but it seems the credentials you've sent for the admin access does not work.

Could you check on them and let me know? Also I see that you have our Access plugin installed.

Please ensure that the user roles have the correct permissions to access the pages as well.

Thanks,
Shane

#1405379

My issue is resolved now. Thank you!