[Resolved] Editor role can no longer access custom field group

[Author]

Posts

[Patrick]

I have a custom fields group called "Alumni Directory." In Toolset Access, I have it set to that users in the Editor role can use this custom field group. I updated Types and Views a few days ago and now Editors can't see the Alumni Directory custom fields group. It is not on their edit screen (it is assigned to a custom post type of People) and it is not available in Screen Options. It is, however, still available for Admins. As a workaround, I elevated an Editor to Admin so she could access those fields.

[Minesh]

Hello. Thank you for contacting the Toolset support.

Well - there is a known issue with the author role for now. We already escalated this issue to our Devs and they are working on it.

We already published the errata for this issue:
=> https://toolset.com/errata/cannot-edit-or-see-toolset-custom-fields-if-using-access-for-any-role-below-administrator/

I will get in touch with you as soon as I know more. Please hold on for further update.

[Minesh]

I would like to inform you that we just published new version that is Types 3.2.6 and Access 2.6.2 which includes the hot fix to resolve the custom field display issue.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest official release version.
=> https://toolset.com/account/downloads/

OR

Please try to update all other Toolset plugins using installer. Please check the following Doc:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

[Minesh]

Could you please confirm that after updating Toolset Types 3.2.6 and Access 2.6.2 help you to resolve this issue.