Editor is not able to create another editor

This thread is resolved. Here is a description of the problem and solution.

Problem: I have set the default role to be Member, which is a custom role created by Access. If I log in as Editor, I would like to be able to create new Editor Users but each new User I create is added as a Member. I cannot change the role of an existing User. I have modified the Access capabilities to be able to add, edit, or delete Users.

Solution: Try adding the capabilities to list, promote, and remove Users. Those options are up towards the top of the list.

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Access plugin, Custom roles

This topic contains 2 replies, has 2 voices.

Last updated by paulC-5 5 years, 10 months ago.

Assisted by: Christian Cox.

Author

Posts

March 4, 2019 at 4:46 pm #1209590

paulC-5

I am trying to:

Allow editors to create another editor

Link to a page where the issue can be seen:

The site is in development so I am sending screenshots. When I click "Change permission" for "Editor", I have it set so they are able to edit users, create users, & delete users:
hidden link

I have also given them access to all levels apart from level_10:
hidden link

I expected to see:

When I log in as an editor and try and create a new user as an editor role, it creates a user with the default role (which is a custom role called "member"). Also when logged in as an editor I cannot edit a user's role, the drop down is missing below the username:
hidden link

Instead, I got:

In fact an editor can only ever create a user with whatever the default role is under the site settings.

March 4, 2019 at 10:43 pm #1209735

Christian Cox

I have it set so they are able to edit users, create users, & delete users:
Try adding the capabilities to list, promote, and remove Users. Those options are up towards the top of the list.

March 5, 2019 at 7:43 am #1209840

paulC-5

My issue is resolved now. Thank you!