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[Resolved] Edit widget: WP Views Add widget: WP Views Edit Add WP Views | Critical error

This support ticket is created 2 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by miguelG-5 2 years, 12 months ago.

Assisted by: Minesh.

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#2255461
2021-12-30_16-36-32.jpg

I am trying to: GO to the customizer (ASTRA Theme)

Link to a page where the issue can be seen:
hidden link

I expected to see:
The customizer

Instead, I got:

Edit widget: WP Views Add widget: WP Views Edit Add WP Views
WP Views
There has been a critical error on this website. Please check your site admin email inbox for instructions.

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_____________________________

If I deactivate Views or blocs (on another site), the error goes away

#2255763

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I see you are using Elementor and there is a known conflict with Elementor that is known to us. As you see with the errata page created:
=> https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

Please check the following note:

Note that this is a common file included with all Toolset plugins. In the example above the PHP error reports that the particular version of the file is loaded by the Types plugin, and so that is the file we are replacing with the patch. It could be that you need to update the file from a different Toolset plugin (which plugin is loading the file can be determined from the PHP error).

Can you please try to replace the file within all Toolset plugins on the same path and check:

plugins/any-toolset-plugin/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php on line 376

The file: vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php
- should be available with Toolset Types, Blocks, Forms, Access - Could you please try to replace it within every Toolset plugins.

do you see it working after you replace the hotfix file?

#2255811

My issue is resolved now. Thank you!