Skip Navigation

[Escalated to 2nd Tier] Edit Template

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: 

This topic contains 15 replies, has 4 voices.

Last updated by Nigel 4 years, 3 months ago.

Assisted by: Shane.

Author
Posts
#2092281

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Can you make a staging/testing site available on your server?

I'm unable to reproduce the problem with the copy of the site shared by Shane after replacing the Forms plugin, and I'd like to be able to do some debugging on a site that currently displays the problem that is not your production site.

Let me set another private reply to get access credentials.