[Resolved] Edit page shows white page when Toolset block plugin is activated

[Author]

Posts

[davidW-32]

I am trying to: edit page "ERP Auswahl und ERP Einführung in 5 Schritten"

Link to a page where the issue can be seen: page "ERP Auswahl und ERP Einführung in 5 Schritten" in wp admin console

I expected to see: the gutenberg blocks editor enabling to edit the page

Instead, I got: white screen

[davidW-32]

I can edit all other pages, except for page "ERP Auswahl und ERP Einführung in 5 Schritten". When the Toolset blocks plugin is deactivated, I can edit also this page. But once this is activated, I cannot edit the page.

[Minesh]

Hello. Thank you for contacting the Toolset support.

There are couple of known issues.

I see you are using core image block - can you please try to use the Toolset image block instead?
- https://toolset.com/errata/core-wordpress-media-and-text-block-broken-when-using-toolset-dynamic-sources/

Please check the following errata as well:
- https://toolset.com/errata/block-editor-failing-to-open-for-some-pages/

You can find all known issues here:
- https://toolset.com/errata/

Can you please check if any of them help you to fix the issue.

[davidW-32]

This is exactly my problem:
- https://toolset.com/errata/block-editor-failing-to-open-for-some-pages/

I installed both beta versions and then the following error occurs on the front-end on all page using toolset elements:
Es gab einen kritischen Fehler auf deiner Website.

So I resumed my website backup. Is there another solution you could offer or should I wait for the release of the fix? If so, when will this be released?

[Minesh]

I suggest you should wait for the fix and also dont forget to replace the core image block with Toolset image block.

[davidW-32]

I am still waiting for the fix to be officially released.

[Minesh]

The fix is not yet released yet. I'll update you here when the official hotfix version will be released.

[Minesh]

Just to let you know that the fix for this issue is already published with the latest Toolset plugins.

We publish hotfix version for many Toolset plugins:
- https://toolset.com/2024/07/toolset-1-6-16-essential-updates-for-wordpress-6-6-and-better-workflow/

*** Please make a FULL BACKUP of your database and website.***
Cam you please update ALL Toolset plugins to it's latest official release version and check if that help you to fix the issue.

More info:
- https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-update-requires-registratio

OR

You can download the latest Toolset plugins from your account's page:
- https://toolset.com/account/downloads/