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[Resolved] Edit form inputted dates not showing

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Europe/London (GMT+00:00)

This topic contains 6 replies, has 2 voices.

Last updated by leilaG 4 years, 10 months ago.

Assisted by: Nigel.

Author
Posts
#1484505

On the edit form the dates that were submitted on the original form are not showing, they show in the VIEW but not when you edit the form

Edit form - hidden link
View - hidden link

#1485085

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

I logged-in to your site and I tried to visit the form on the front-end (first directly from your link above, then by visiting the second link with the View and using the edit link to go to the form) but wasn't able to see it, I get redirected to what appears to be the home page.

How can I see the form?

#1485089

Hi Nigel, we've been having some cache issues, could you try again.

#1486631

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Screenshot 2020-01-30 at 11.37.11.png

Maybe it is a caching problem, because it works for me, see the screenshot.

#1486713

Oh really... without re-adding the dates? are they showing straight away as soon as you click edit form?

Do you know what could cause that type of issue?

Thanks

#1486717

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Yes, I simply clicked the edit link which loaded the page as per my screenshot.

If you don't see the same, please check your browser console for errors as well as your PHP debug.log.

Some kind of caching problem seems the most likely cause, and the logs may provide some clues.

#1488139

Thank you for the advice 🙂