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[Resolved] Edit form don't load related post

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 19 replies, has 3 voices.

Last updated by David Gimenez 3 years, 11 months ago.

Assisted by: Christian Cox.

Author
Posts
#1867579
Captura de pantalla 2020-12-07 a las 10.20.54.png
Captura de pantalla 2020-12-07 a las 10.20.43.png

Hi there. I have related posts

One (section) to many (dishes)

Section
Dish

Every dish are related to a section

In the create form i can assign a sectio to a drin

In edit form if i want to change the section... it's impossible because other sections don't load in the select 2 dropdpwn

This was working untilk now... but it doesn't work now, and i din't change anything.

Look at the screenshots. In create post appears sections. In he edit form only appears current section and it's impossible to choose anoher section

#1867641

If there is not related post assigned... the edit form load al related posts of the current user. It seems that I can't disconnect one to connect another...

#1867845

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

Thank you for getting in touch.

Based on this it would seem that your relationship dropdown isn't loading the posts for the current user only correct?

There has been another set of updates for our Toolset plugins. Can you go ahead and update to these versions and let me know if the issue still remains?

Thanks,
Shane

#1867889

Hi Shane. Thanks for your answer. The issue still remains!

#1867893

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

Thanks for the information.

Would you mind allowing me to have admin access to the site to have a look at the form?

Please also send an example link that I can look at to see the issue.

Finally will I be able to disable your plugins as a part of the test?

Please let me know.

Thanks,
Shane

#1867905

You can deactivate the plugins!

#1867977

Shane... Aoother thing... that I don't if it's related with the isuue. In the access page i cant check and uncheck checkboxes.

#1868173

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

Thank you I was able to see the issue clearly now.

With your permissiosn can I create a copy of the site to do some further tests locally ?

Also to confirm that this issue only occurred after the the latest version of Toolset ?

Finally please let me know if you can recall which version of Toolset Forms you previously had before the update.

Thanks,
Shane

#1868179

Hi Shane.

With your permissiosn can I create a copy of the site to do some further tests locally ? YES

Also to confirm that this issue only occurred after the the latest version of Toolset ? NOPE. With previous version the issue was there. I updated to the last version due you suggestion.

Finally please let me know if you can recall which version of Toolset Forms you previously had before the update. Just the previous version.

Try to change permissions in access control for forms. The screen do an effect. Look at that please.

Thanks for your help Shane

#1869451

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

Thank you. I was able to setup the copy of the site and will post any update as soon as possible.

Thanks,
Shane

#1870809

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

I was able to replicate this issue on a fresh install and as a result i'm escalating this ticket to our 2nd tier supporters for further checks.

Thank you for your continued patience on this one.

Thanks,
Shane

#1871441

Thanks Shane

#1879199

Hello, Shane is unavailable today but we are in the process of releasing a round of plugin updates that includes a fix for this issue. Please update to the latest versions of all Toolset plugins and let me know if the problem is not resolved. You may need to go to wp-admin > Plugins > Add new: Commercial tab and click "Check for updates" in the Toolset installer panel if you are not prompted to update automatically.

#1881811

Hello Christian. The isssue is solved for custom post types with relationshios, but it's not solved for repeteable fields of a custom post type. I tested now and i can't do the same with repeteable fields of custom post type.

Example of this before the issue

Menu (custom post type) and section of menu (repeate field). Before the isssue i could change a section from one menu to other menu in a form. Now I can't change section from one menu to other menu.

Thanks for your help

#1882697

Menu (custom post type) and section of menu (repeate field). Before the isssue i could change a section from one menu to other menu in a form. Now I can't change section from one menu to other menu.
Okay I'll take a look and see what the problem could be here. Can you please tell me how to see the Edit RFG Form on the front-end of the site? Is there an Edit Post Link in a View of the RFG somewhere? I don't read Catalan so any help will be appreciated.