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[Resolved] Edit custom fields

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by felixB-3 4 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#2051557

Hello,

we are using the "YITH Bulk Product Editor" plugin to edit our products. After a relaunch of our website one important feature is no longer available which worked in the previous shop.

- We can't edit two custom fields from the "Toolset Types" plugin (purchase prices + sku).

I created these fields as custom fields and they are displayed in the Bulk Editor. But when we make changes there, they aren't visible in the product. So we think there is no connection for these fields between the Bulk Editor and the products (Toolset custom fields).

I already asked the YITH support about this, but they just wrote this:

"I'm sorry but unfortunately those fields seem stored in database as serialized value, so it's not possible identify them as a unique ID for custom field.
Please ask it to plugin developers for confirm. If I'm right, unfortunately there is no way, at the moment, to edit those fields with our plugin."

How can we fix this? Because it worked in the previous shop.

Best regards

#2051831

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Felix,

Which custom fields are you trying to edit ?

If it is the checkbox / radio or select fields then it may not work. If it is a regular custom field like a single line then you should be able to target the field by using the wpcf- prefix when writing the slug of the field.

Please let me know.
Thanks,
Shane

#2051921

Hi Shane,

thank you for your message. Using the wpcf- prefix helped to solve the issue.

Best regards

#2051929

My issue is resolved now. Thank you!