[Resolved] Edit Content Template shows empty page

[Author]

Posts

[martaM-4]

I am trying to:
Edit Content Template

Link to a page where the issue can be seen:
hidden link

I expected to see:
Template edit page

Instead, I got:
Empty screen

[Shane]

Hi Marta,

Thank you for getting in touch.

It would appear to me here that your site is throwing an error 500, which is resulting in the white screen.

Can you follow the instructions in the link below and enable the wordpress debugging to let me know what exactly the error is ?
hidden link.

Thanks,
Shane

[martaM-4]

Hi Shane,

Thanks for your reply. I have added the following lines to wp-config.php:

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );

I see no errors and the debug.log file remains empty. At the same time I am able to create and edit a new Content Template, but the crashed one does not display, even if duplicated.

Thanks
Marta

[Shane]

Hi Marta,

Thank you for the information.

Would you mind allowing me to have admin access to the website ?

Please let me know the content template that is giving the issue .

Thanks,
Shane

[martaM-4]

The Content Template name is Template for Powierzchnie biurowe.

Thanks

[Shane]

Hi Marta,

The issue here is that the content template may have become corrupted.

I did try however to restore as much of the template that I could but some of the elements will need to be rebuilt as i've removed them from the content template through the database.

This should however get your content template working again.

Thanks,
Shane