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[Resolved] Dynamic CRED Generic Field Options does not work

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 6 replies, has 2 voices.

Last updated by adamG-6 2 years, 11 months ago.

Assisted by: Shane.

Author
Posts
#2264877

I have a dynamic cred generic field using the view name "media" to populate the options. This works perfectly on one site (merit.cjagroup.com) but not on housing-ombudsman-careers.org.uk. Both sites have exactly the same code, views, setup etc.

The post form in question is jobapplication (ID: 91)

The view is media (id:80)

#2264925

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

HI Adam,

Thank you for getting in touch.

Can you send me the link to the frontend page where the form is being displayed?

Thanks,
Shane

#2264941

Hi,

The form can be seen on this page once logged in as a candidate (scrolling to the very bottom)

hidden link

I have created a dummy candidate user account for you:

#2265099

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Adam,

I've made a few changes to the form's code.

Can you go ahead and check on your end if you're able to see the field showing up now ?

Also it should be noted that I added the form to the post page below as a test.
hidden link

However on this page the view is returning no results.

It should be showing normally on the page that its intended to be used on.

Thanks,
Shane

#2265389

Hi Shane,

The view of options appears, which suggests the view is set up correctly, however the generic select form is not being populated with the view options and therefore is not appearing.

This page hidden link when logged in as a candidate

Username: candidate@cjagroup.com
Password: KmLelp1iGUOlRr%bAqzvDLzY

Shows the select drop down options working correctly. The code is exactly the same on this site.

#2265639

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Adam,

I took a look at the page below.
hidden link

The form should now be working. See my screenshot.

The issue was that you didn't select the " Disable the wrapping DIV around the View" option on your view edit page. When this is enabled it will remove all the extra divs that are wrapping your view and provide a clean output that can be used on our Forms.

Thanks,
Shane

#2269679

My issue is resolved now. Thank you!