We are trying to display a view that can be sorted by taxonomy. We are running into the following issues:
1. Within the view, we are seeing duplicates spread out across several pages: If you go to the view page: hidden link, then click next, you’ll go to this page: hidden link, and you will see the same posts.
- Example: Page 1(Elizabeth C., Milagros E., Kelley S., Rosemarie G., Bill J., Gary G.) Page 2 (Elizabeth C., Milagros E., Kelley S., Rosemarie G., Bill J., Gary G.)
2. On topic archive pages I am seeing duplicated Kudos in immediate sequential order: If I go to one of my archive pages: hidden link. I see the same post show up twice at the top. hidden link
- Example: Elizabeth C., Elizabeth C., Mary F., Mary F., Padmaja R., Padmaja R.
Hello. Thank you for contacting the Toolset support.
I will have to review your setup and check whats going wrong with your setup.
Before you share admin access details, to ensure there is no compatibility issue:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
Here are the links to our test server where we are seeing the issues:
On topic archive pages I am seeing duplicated Kudos in immediate sequential order:
- hidden link
- Example: Elizabeth C., Elizabeth C., Mary F., Mary F., Padmaja R., Padmaja R.
Within the view, we are seeing duplicates spread out across several pages: hidden link hidden link
- Example: Elizabeth C., Milagros E., Kelley S., Rosemarie G., Bill J., Gary G.
I logged in to the test site and I found that you are using outdated Toolset plugins.
We always recommend running your site with the latest stable release plugin version.
*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
OR
You can install/update Toolset pluigins using the installer plugin:
-https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed
Do you see any difference once you update all Toolset plugins to latest release? if no:
In order to make sure there is no plugin/theme conflict:;
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see it working as expected?
