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[Resolved] duplicate feature image on front page

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 9 replies, has 3 voices.

Last updated by Christian Cox 6 years, 8 months ago.

Assisted by: Christian Cox.

Author
Posts
#902147
2018-05-22_17h09_28.png
2018-05-22_17h09_54.png
2018-05-22_17h10_26.png

I am trying to: create <img> tag on inside <a> tag

Link to a page where the issue can be seen: hidden link (happened after toolset updated)

this is my second website where is working fine hidden link (not update yet)

I expected to see: <img> tag created on rigth place inside <a> tag

Instead, I got: <img> tag has been created inside <p> tag

#902188

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Beth,

Thank you for contacting our support forum.

This seems to be an issue with some quote mismatch used to generate this. Could send me the code for this section so that I can have a look at it ?

Thanks,
Shane

#902328

this is where we are injecting it (C#) >>

<section class="home-job-tips accordion">
<header>
<h2 class="heading acc-handle">@Res.LatestNewsHeader</h2>
<div class="subheading">@Res.LatestNewsSubHeader</div>
</header>
<div class="acc-panel mobile-collapse">
@foreach (var item in Model.Articles)
{
<article class="blog-article">
<div class="blog-image">



</div>
<div class="blog-text">
<h3>@item.Title</h3>

<p>@Html.Raw(item.Description)</p>

@Res.LatestNewsReadMore
</div>
</article>
}
</div>
</section>

#902562

Hi, Shane is unavailable today so I will be glad to continue supporting you here. If I disable JavaScript and look at the generated page source, here is what I see:

<article class="blog-article">
                <div class="blog-image">
                    <a href="<em><u>hidden link</u></em>">
                        <img>
                    </a>
                </div>
                <div class="blog-text">
                    <h3>MHL Hotels to Hold Recruitment Open Day in Galway</h3>

                    <p><img width="250" height="167" src="<em><u>hidden link</u></em>" class="attachment-thumbnail size-thumbnail wp-post-image" alt="" style="float:left; margin:0 15px 15px 0;" srcset="<em><u>hidden link</u></em> 250w, <em><u>hidden link</u></em> 450w, <em><u>hidden link</u></em> 768w, <em><u>hidden link</u></em> 720w, <em><u>hidden link</u></em> 1000w" sizes="(max-width: 250px) 100vw, 250px" />The MHL Hotel Collection, one of Ireland's fastest growing hotel groups, is holding a Recruitment Open Day for their three Galway properties, Harbour Hotel, The Galmont Hotel & Spa and Glenlo Abbey Hotel on Monday the 21st of May.
</p>

                    <a href="<em><u>hidden link</u></em>">Read More</a>
                </div>
            </article>

You can see that the .blog-image image tag inside the link tag is empty. There is no src attribute. That would seem to indicate a problem with @item.Image, but C# is a bit outside my wheelhouse so I'm not sure what I can do to help you troubleshoot.

<a href="@item.Url">
<img src="@item.Image">
</a>
#902763

Hi Christian Cox,

I spent this all morning with the back-end team running though our c#.
So we are mapping the rights variable correctly.
We didint get any error or path error..

Which leads us to the front end. definitely the problem is happening on the API.

on this line <p>@Html.Raw(item.Description)</p>

Description = is pulling the img as well, where should be only the text
so Description (p tag) is the all thing (feature img, h1, p and a tag)
suppose to be individuals tags.

by the alway ive runn database check and this table is missing wp_toolset_post_guid_id (happened after upgrade) maybe related ??

what are reckon ??

#902970

Which leads us to the front end. definitely the problem is happening on the API.
What API are you referring to? Please tell me the specific API method that is not working as expected. Please provide the API call, the expected response, and the actual response.

#903938

Hi Christian Cox,

Let's start again, it a bit confused ..

Our company have 2 website

1 - hidden link (working) (toolset not updated)
2 - hidden link (not working) (toolset updated)

The backend for both are the same code (c#)
so we have all the list, we are mapping and so on works fine (always have been work).

<section class="home-job-tips accordion">
<header>
<h2 class="heading acc-handle">@Res.LatestNewsHeader</h2>
<div class="subheading">@Res.LatestNewsSubHeader</div>
</header>
<div class="acc-panel mobile-collapse">
@foreach (var item in Model.Articles)
{
<article class="blog-article">
<div class="blog-image">



</div>
<div class="blog-text">
<h3>@item.Title</h3>
<p>@Html.Raw(item.Description)</p>

@Res.LatestNewsReadMore
</div>
</article>
}
</div>
</section>

On jobs.lu <p>@Html.Raw(item.Description)</p> are getting just description it self.
On jobs.ie <p>@Html.Raw(item.Description)</p> are getting description, images.

I've checked the database and this table is missing wp_toolset_post_guid_id (might could be the problem).

Toolset Debug Information for jobs.lu

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Toolset Debug Information for jobs.ie

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This error happened after we upgraded toolset plugin for jobs.ie!!

the problem is the tag image is pulling inside the wrong spot (p tag = description).

thanks

#904530

Thank you for the information. I inspected the debug information from each site, and it appears that the .ie site is not an exact copy of the .lu site. For instance, the debug information says the WPML plugin is not active on the .ie site. Can you confirm both sites have the same theme and plugins installed and activated for comparison?

#905364

Hello Chris,

we do have a few different plugins for which other, but because we have upgrade jobs.ie toolset.

that's why we getting error, it happened after we install toolset views, layout and so on !!

what are reckon that could be ? where should i look on ??

The company here quite big everything we going to do takes time to get answers.
I appreciate your help. thank you.

#905714

Sorry, I do not understand. The two plugin lists must be identical, except for the Toolset plugins. However, the debug information you provided does not show identical plugin lists. Some plugins are missing from the .ie server, so they must be added and configured identically.