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[Resolved] Dropdown not showing sub options

This support ticket is created 7 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 7 years, 7 months ago.

Assisted by: Christian Cox.

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#506900

I am trying to: Click a menu with a dropdown

I visited this URL: hidden link

I expected to see: dropdowns when I clicked a parent menu item

Instead, I got: no dropdowns, despite them being in the HTML DOM, and no JS errors. Using the toolset theme.

#507078

Hi, I see the issue you are describing and I'll try to help.

First, can you ensure all your Toolset plugins are up-to-date, as well as your Toolset Starter theme?

Then, can you temporarily disable all non-Toolset plugins, and test your menu again?

If you are using a Toolset Starter Child theme, can you temporarily enable the parent theme and test again?

If none of these tests resolve the problem for you, I will need to check in your wp-admin area to see if I can pinpoint the problem. Please provide the login credentials here in the private reply fields, and I will take a look.