Skip Navigation

[Resolved] Dropdown menu

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user is using the Toolset starter theme along with Layouts but notices that there Layouts menu doesn't have the dropdown added.

Solution:

When you are adding the menu to your layout using the menu cell, you need to select All Levels in order for the dropdown to appear.

This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 11 replies, has 3 voices.

Last updated by Franck 6 years, 2 months ago.

Assisted by: Shane.

Author
Posts
#1113651

Hello,

I don't understand because my dropdown menu doesn't work and i don't know if is normal.

You can see my picture. And my site : hidden link

#1113902

Hi, I'm not able to see a screenshot so I'm not sure which menu you are referring to. Are you testing in a desktop browser, or a mobile browser? Which menu are you referring to? What part is not working?

I tested on Chrome desktop and Safari mobile, and everything seems okay to me so I need more information.

#1113917

Hello, sorry i think i was not clear, it is not trhe menu, it is the sub menu.

Dispositif Pinel should be sub menu of Loi défiscalisation.

I have put in the good way in wordpress. But it doesn't work.

#1113925

Dispositif Pinel should be sub menu of Loi défiscalisation.
Please go to wp-admin > Appearance > Menus, and take a screenshot of this menu in wp-admin so I can see how it's set up.

Then try these troubleshooting steps:
- Temporarily deactivate all plugins except Types and Views, and activate a default theme like Twenty Seventeen.
- Test again. If the problem was resolved, reactivate your theme and plugins one by one until the problem returns.

#1114471
Capture d’écran 2018-09-24 à 19.09.47.jpg

Hello,

I did what you ask and my problem is when i use layout toolset.

I don't know why ?

You can see picture.

#1114518

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Romane,

As Christian is currently on vacation, I will be handling this ticket.

I see that this is an issue with the theme and not our toolset plugins.

However if you disable the non-toolset plugins does the same issue still occur ?

Please let me know.

Thanks,
Shane

#1114544

When i disable layout plugin Toolset the menu is ok. So it seem Toolset he problem no ?

Thanks a lot.

#1115093

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Romane,

I would need to check this further to see exactly how this issue is being caused.

Would you mind providing me with a copy of the site so that I can have a look ?

To provide a copy please have a look at the link below.
https://toolset.com/faq/provide-supporters-copy-site/

Thanks,
Shane

#1115095

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Private field

#1116445

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screen Shot 2018-09-27 at 9.05.30 AM.png

Hi Romane,

Thank you I was able to resolve the issue by setting the menu to display all levels.

See Screenshot

Please let me know if this helps.

Thanks,
Shane

#1116464

Hi,
I don't understand your answer.

Could you resolve my problem ? I saw your picture but where i can find this and what i have to do ?

#1116621

My issue is resolved now. Thank you!