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[Resolved] Dropdown filter not working

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user's search filter isn't working.
Solution:

In this user's case they added their filter's shortcode inside their ancestor filter shortcode which caused the filter no to work.

Once the filter was removed and added out site the shortcode it worked again.

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by jackC-6 5 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#1184429
Screen Shot 2019-01-15 at 18.35.06.png

I am trying to: Get the posts to filter by area. Each puppy for sale has an area as a custom field. i then set up the drop down filter in the same way I have set up every other one, but it doesnt want to work on puppies for sale posts at all. Upon review, I cant get any fields to filter by drop down. But it works perfectly on my other post type called Breeds

Link to a page where the issue can be seen: (this is a staging page) hidden link

I expected to see:

Instead, I got:

#1184446

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jack,

Thank you for contacting our support forum.

It tried to log into the site to check on this one for you but it seems that the credentials aren't allowing me to get pass the staging log in screen.

Could you try on your end and let me know.

Thanks,
Shane

#1184459

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jack,

This should be working now.

The issue was that you had placed the country filter within the shortcode for the breed relationship filter.

Thanks,
Shane

#1184468

My issue is resolved now. Thank you!