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[Closed] Drop down filter double click for load

This support ticket is created 3 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by Shane 3 years, 1 month ago.

Assisted by: Shane.

Author
Posts
#2181059

Hi,
i created drop down filter but when i load the page i must click two times for show menu voice.
How can i fix this?
Regards

#2181197

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

That you for getting in touch.

Would you mind allowing me to take a look at the page where you're experiencing the issue ?

Thanks,
Shane

#2181513

Hi Shane,
this is the page hidden link
Regards

#2182055

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2021-09-28 at 10.44.32 AM.png
Screenshot 2021-09-28 at 10.43.31 AM.png

Hi David,

Thank you for the link to the page.

However i'm not able to see any content on the page. What i'm getting is an infinite loading page as well as some error in the page's console. See Screenshot

It would appear that the site isn't fully functional.

Thanks,
Shane

#2182577
NBC prodotti.PNG

Hi Shane,
i tried now and i show the page.
Regards

#2182893

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

Thanks, I was able to see the issue now.

Are you applying any special css to the filters? If so then this could be the cause.

My recommendation here is to temporarily remove any css that is being applied to the filter and check again to see if the same issue remains.

If it does please let me know.

Thanks,
Shane

The topic ‘[Closed] Drop down filter double click for load’ is closed to new replies.