I'm developing some improvements for my licensed site and I'm struggling to display the values of a hierarchical taxonomy field.
I have a field with hierarchical taxonomies called Type of Administrative Action. Only 2 levels, parent and child.
Right now the way it is working on my website (see attached image) it is displaying all the values in alphabetical order ignoring the hierarchy.
But I want to display it like a parent - child grouped together. Please see the second screenshot that is mockup of how I would like it to be displayed.
Hello. Thank you for contacting the Toolset support.
The shortcode I shared with the reference ticket should work. I'm not sure how exactly you added the shortcode.
Could you please share problem URL where you want to display the hierarchical terms as well as admin access details.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.