Skip Navigation

[Resolved] Display an Image as Dynamic content in Container when using Custom Post types

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 7 replies, has 2 voices.

Last updated by Dirk De Waegeneire 1 year, 5 months ago.

Assisted by: Minesh.

Author
Posts
#2616989
Screenshot 2023-06-18 at 11.22.53.png

Hi,

I have difficulty to display an Image as Dynamic content in Container Background on a Content Template when using a Custom Post types.

It works when I use the Container in a Content Template used on a Page
It does not work for me when I use Container in a Content template used on a Custom Post Type.

When I inspect the page it show the container loads /images/blank before the image that is available in the Custom Field

<div class="wp-block-toolset-blocks-container tb-container " data-toolset-blocks-container="e4deefff7047c4d8669a9de0fe23fdcf" style="background: url(hidden link) center -88px no-repeat;background-size:cover;" data-background="hidden link">
<h1 class="tb-heading has-text-color" data-toolset-blocks-heading="5944636be9b0ae5f39c0e9ca08b53048" data-last-update="1.4">Portugal</h1>
</div>

I use WP Ocean Child as template (with no extras)

Thanks
Dirk

#2617023

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share problem URL and admin access details and share what image you want to display as background as dynamic image?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2617265

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've added another container block just top of the container block you added and I can see background image is working fine and when I see it working for container block I've added I can see its start working with your container block as well.
=> hidden link

I can see it working here on frontend:
- hidden link

what if you try to delete the existing container block and add new one and check if that help to resolve your issue.

#2617271

Hi Minesh,

That's strange .
I can see in the Template the image in the container also .
But on the front-end it still shows up with no image .

tried the link on Chrome and Safari.
Any thoughts?
Dirk

#2617273

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I can still see the background image for container I've added:
=> hidden link

You should try to delete the server/browser cache.

Please check the following screenshot: hidden link

#2617275

Hi Minesh

It's a mystery 🙂
I can see it your sandbox.
I cleared Server/ Browsers / Plugin tools caches and still same result
I can see it in the Content Template displaying correctly but not on the Custom Post Type.
Maybe it's a setting in WP Ocean ??
If you think of something extra let me know.
I understand it's frustrating because on your side it works

#2617279

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

The screenshot I took is from this page not from my sandbox:
=> hidden link

In order to minimize the cause of the issue and to ensure there is no plugin/theme conflict:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

#2617283

My issue is resolved now. Thank you!