[Resolved] Disabled layout pagination keeps re-enabling by itself

[Author]

Posts

[liatG]

Tell us what you are trying to do?
I want to disable pagination on my archive layout. It works, but then after I make more changes to my layout, the pagination turns itself back on! This has happened to me probably a hundred times.

What is the link to your site?
Here is one of the layouts I'm talking about: hidden link
The pagination appears at the bottom of category pages like hidden link.
However it seems to happen at random after several changes to the contents of the layout (not to the Theme Options). I check the page and the pagination has re-enabled. I go to the layout and sure enough, it's set to Enable. I disable it again and the pagination goes away, and then the process repeats.

Is there anyway to permanently disable pagination for all layouts except my blog? That's the only archive where I actually want pagination. Or can I permanently disable pagination for specific layouts?

Thanks!

[Jamal]

Hello and thank you for contacting the Toolset support.

I think that we should investigate why the pagination setting is lost from the archive template after each update, instead of finding a way to disable it for all/some archive templates.

Can you please paste your Toolset Debug information in the Debug information field? This will give me an idea of the Toolset plugins that you are using. We recently have had issues with Toolset Layouts and Toolset Blocks.
- https://toolset.com/faq/provide-debug-information-faster-support/

I wonder, if you have found exact step-by-step actions that reproduce this issue? If yes, please check if it appears when:
- Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty Fourteen. It will tell us if there is an interaction issue with your theme.
If the problem disappears, start activating one at the time to track where the incompatibility is produced.

If this does not help, we may need to take a copy of your website for some local debugging and eventually when escalating the ticket to our 2nd Tier.

[liatG]

Thank you! Sorry I haven't gotten to this yet.

I do not see the Debug Information field...

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[liatG]

I have not been able to consistently reproduce the issue 🙁

[Minesh]

Jamal is on vacation. This is Minesh here and I'll take care of this ticket. Hope this is OK.

First of all - After checking to debug the information you shared with us, I found that you are using outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

*** Please make a FULL BACKUP of your database and website.***
I suggest you should update ALL Toolset plugins manually for now.
- Deactivate and Delete all Toolset plugins from plugins page
- Download the latest Toolset Types plugin from your accounts page:
=> https://toolset.com/account/downloads/
- Upload and activate Toolset Types plugin from your plugins page.
- Once Types plugin is installed and activated, please follow the following Doc to install other Toolset plugins:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

[liatG]

Thank you, I have updated the Toolset plugins. I will see if this fixes the problem.