Different views

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by Shane 3 years, 7 months ago.

Assisted by: Shane.

Author

Posts

June 27, 2022 at 6:24 pm #2406399

nicholasH-5

Looks like the critical error has been resolved after reactivating the plugin.

On our staging side the View is single posts in a long list: hidden link hidden link
On your live site its a proper mosaic grid: hidden link hidden link

Can they confirm the issue?

June 27, 2022 at 8:34 pm #2406459

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicholas,

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

I've enabled the private fields for your next response.

Thanks,
Shane

June 30, 2022 at 2:46 pm #2408587

nicholasH-5

I am trying to gather the login credentials for you.

I hope to have an answer by Monday.

June 30, 2022 at 3:00 pm #2408595

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicholas,

Looking forward to the login details.

Also are there any differences between the live site and the staging site that you're aware of ?

Ive also enabled the private fields for you to send the credentials.

Thanks,
Shane

June 30, 2022 at 6:52 pm #2408659

nicholasH-5

I'm not sure if there are differences between the live site and staging site.

June 30, 2022 at 7:25 pm #2408667

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicholas,

Thank you for the credentials.

I can see the difference now. It would appear that on your live site there are some additional inline styles being added to the view output on each of the listed post. See Screenshot.

Perhaps you will need to re-add the styling information to your staging site that is on the live site.

Thanks,
Shane