Yes, you have my permission to take a copy of the site.
I'll take a look at the issues you highlighted, but I will admit, those are my attempts to resolve the issue with the relationship field not populating as I expect it to. I will likely require more help with those issues as well.
Please let me know what else I can do to help.
Thank you.
Thank you! I was able to take a copy of your website and work on it locally. Unfortunately, I could not find the issue yet.
Please ignore my last remark about the relationship field, that's the correct way to preselect the parent post, and I was able to do it on a clean install. You can see it on this page hidden link after login in with this one-click-login URL hidden link
I am approaching our 2nd Tier for assistance on this issue and I'll get back to you as soon as possible.
Any luck with tier 2 support?
Our 2nd Tier was able to partially fix this, but we could not find the real cause behind it, especially because your setup is too complex(conditionals, forms, etc). The issue is that the form tags are closed before generating the field, which makes the datepicker come outside of the form tag. Check this screenshot hidden link
The issue is somehow caused by using a table in the view loop. Somehow, the forms inside the view close before rendering all the fields. He was able to fix this on the website's copy by removing the table-related tags around the wpv-loop tags, which we think were added by the loop wizard.
As a workaround, we suggest not using a table in the view's loop and relaying on the Bootstrap grid system instead. Is this a viable workaround for you?
Absolutely that will work! I am not married to the table tags there by any means. They were added by the wizard, and table is just my default selection by habit. I will give this a try asap.
Thank you for this feedback, you just made my day 🙂
I'll set this ticket as waiting for your feedback. If you got it done, please mark it as resolved. Or get back to us and we'll do our best to help.
All the best,
Jamal
That got it working! Thank you Jamal and tier 2! So, would this be considered a bug?
And I actually need a bit more help but with a different issue on this same project. I have a conditional that is not behaving as expected. Should I open a new ticket or can you help me here with that?
It's rather considered an exception. It may be a bug, but we need to reproduce it on a clean install. I mean, we need clear steps to reproduce it in order to consider it a bug and escalate it to the development team.
Our second Tier found the view too complex and tried without the table layout and it worked. The 2nd Tier is keen to work on it again if we narrowed it to a clear set of steps that triggers it. If you need to have a table layout we'll try again and see if we can reproduce it on a clean install. Your call 🙂
Regarding the conditional block, I have created a ticket for you and I would like you to add more details on it about this conditional and I'll give it a try. For support rules, we are able to handle only one issue at a time. This helps us to bring you a better service and also helps other users to find all the information they may need.
This was a weird one that I am not sure I would have ever figured out on my own!
My issue is resolved now. Thank you!