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[Resolved] Date selector not appearing

This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 2 voices.

Last updated by Jay 3 years, 6 months ago.

Assisted by: Minesh.

Author
Posts
#2107365

Jay
Custom Field Date of Birth.jpg
Post Form Date of Birth.jpg

Tell us what you are trying to do?

I made a custom field with a date input and a front-end post form to fill in this date. But the date field is not appearing and shows instead a white text input bar.

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Is there any documentation that you are following?

https://toolset.com/forums/topic/date-field-selector-not-appearing/

Is there a similar example that we can see?

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What is the link to your site?

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only location contact get started works now.

I tried the following steps now:
-Updated all plugins to latest version
-Deactivated all other plugins
-Changed Theme to -> Twenty Twenty-One

All changes didn't resolve the problem.

Current Theme:
Astra Version: 3.6.2

Installed Plugins:
Wordpress: Version 5.7.2
Elementor: Version 3.2.5
Elementor Pro: Version 3.3.1
Jetpack: Version 9.8.1
Litespeed Cache: Version 3.6.4
Toolset Access: Version 2.8.11
Toolset Advanced Export: Version 1.0
Toolset Blocks: Version 1.5.3
Toolset Forms: Version 2.6.9
Toolset Forms Commerce: Version 1.8.4
Toolset Framework Installer: Version 3.1.15
Toolset Maps: Version 2.0.8
Toolset Types: Version 3.4.10
Toolset WooCommerce Blocks: Version 3.1
WooCommerce: Version 5.4.1
WooCommerce Shipping & Tax: Version 1.25.15
WooCommerce Stripe Gateway: Version 5.2.3
WooCommerce Subscriptions 3.1.3

#2107463

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

When I load the problem URL you shared I can see the following error message on the browser's console:

Uncaught SyntaxError: Invalid regular expression flags

*** Please make a FULL BACKUP of your database and website.***
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

#2107597

Jay

Hi,

After deactivating all plugins and activating them 1 by 1 I narrowed the issue down to the Jetpack Plugin.
I am now looking into the settings of the jetpack plugin to see what could cause the problem.

Any recommendations are welcome.

#2108263

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

There must be a JS conflict, is Jetpack is minifying the JavaScript files?

#2118727

Jay

yes your right. its resolved now

#2118729

Jay

My issue is resolved now. Thank you!