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[Resolved] Data not showing

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 7 replies, has 1 voice.

Last updated by Minesh 3 weeks ago.

Assisted by: Minesh.

Author
Posts
#2808272

Hello data not showing in frontend please check this link hidden link
and check this listing page also hidden link showing only names other elements are missing not showing any other field data and search all things are missing.
Can you please check as soon as possible.

#2808277

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please tell me what exactly is missing and send me admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2808584

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I can see the issue but we do not recommend debugging the issue on live/production site.

It seems to me a theme issue but to ensure, can you please setup a staging site and share staging site access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2808633

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

It is due to the theme you use.

Content Templates modify the content when called from the WordPress’ built-in the_content function. Some themes do not use the_content function, but define their own function. In this case, Content Templates are not applied to selected posts on the front-end.

More info:
- https://toolset.com/documentation/programmer-reference/theme-support-for-content-templates/

In order to fix the issue, I've added the following Bunyad_Posts::the_content that calls the the_content function at: Toolset => Settings => Theme support for Content Templates section.

I can see now the content on frontend.
- hidden link

#2808711

Hello, i think you forget to check this link hidden link same issue in listing page. please check and solve . Thanks

#2808766

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please update your theme to latest version and check if that helps:
- hidden link

If that does not help, as I shared before:

Content Templates modify the content when called from the WordPress’ built-in the_content function. Some themes do not use the_content function, but define their own function. In this case, Content Templates are not applied to selected posts on the front-end.

More info:
- https://toolset.com/documentation/programmer-reference/theme-support-for-content-templates/

When I checked your theme's archive page:
- hidden link

I do not see its using the_content function that is why its not working.

In that case - you will have to To do this, you need to create a PHP file in your theme’s folder. File needs to be called archive-post_type_name.php where post_type_name is the slug of your custom post type.

More info:
- https://toolset.com/documentation/customizing-sites-using-php/creating-templates-custom-post-type-archives/#using-template-parts-for-custom-post-types
-

#2808880

I have updated the theme but issue still not resolve. Can you please check now and solve the issue on urgent basis.

#2808895

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

As I shared before:

Content Templates modify the content when called from the WordPress’ built-in the_content function. Some themes do not use the_content function, but define their own function. In this case, Content Templates are not applied to selected posts on the front-end.

AS you may notice - your theme's archive.php template is not using the the_content() function:
=> hidden link

In that case - you will have to To do this, you need to create a PHP file in your theme’s folder. File needs to be called archive-post_type_name.php where post_type_name is the slug of your custom post type.

More info:
- https://toolset.com/documentation/customizing-sites-using-php/creating-templates-custom-post-type-archives/#using-template-parts-for-custom-post-types

If you do not know how it do it, pleae get in touch with your theme's support and check with them how you can customize the post type archive for your post type and use the the_content() function.

Following might get you idea:
- hidden link

Alternatively - you are welcome to contact any of our certified partners:
- https://toolset.com/contractors/