[Resolved] Dashboard CPT Search Functionality Returning All CPTs

[Author]

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[larryB-3]

I am trying to: When in the back-end dashboard and I navigate to a CPT, like Access Cards, and use the search functionality in the top right-hand corner, it brings back results not only within that CPT but any CPT. I would not expect that other CPTs would be returned.

Link to a page where the issue can be seen: hidden link

[Christian Cox]

Hi, that's unusual and I'm not able to replicate it on my local environment. Can you try the following troubleshooting steps to help narrow down the issue?
- Temporarily deactivate all plugins except Types and activate a default theme like Twenty Seventeen. If you need to enable a Maintenance Mode plugin while testing, that's fine.
- Test the same search again. If the problem is resolved, reactivate your theme and plugins one by one until the problem returns.
- If the problem was not resolved, I'll need to take a closer look. I'll need login credentials for your wp-admin area. Private reply fields are active here so you can share securely.

[larryB-3]

I found the plugin in causing the issue, Memphis Documents Library. Unfortunately it's one that I need.

[Christian Cox]

I understand, feel free to reopen this ticket if you would like for us to investigate this issue as a compatibility problem. It might be possible for us to collaborate with the plugin authors to work out a solution.