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[Resolved] Custom taxonomy keeps disappearing

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This topic contains 1 reply, has 2 voices.

Last updated by Minesh 1 year, 11 months ago.

Assisted by: Minesh.

Author
Posts
#2685242

After updating the Toolset plugins, our custom taxonomy keeps disappearing from back- and frontend. When I add it again, it disappears again after a few minutes.

I have disabled all plugins.

hidden link

#2685266

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the following URL you shared and when I try to visit the following URL it redirect me on the home page:
- hidden link

Do you mean that you added the taxonomy term "balance" and this does not display on frontend? If this is true - Can you please make sure there is no other entities like (posts, terms, content templates, page or anything) is added with the same slug. WordPress needs identical or unique slugs.

If this is not true - please share bit more details that should help me to understand your issue.