I have created some weeks ago a custom Taxonomy for products. The taxonomy is called Collections. I am unable to see the child taxonomies of Collections. 1st level child are shown well but 2nd level childs aregiving "No Results found". The only thing i remember doing is changing the slug of the taxonomy.
Link to a page where the issue can be seen:hidden link
Hello. Thank you for contacting the Toolset support.
Well - I see you are using number of third party plugin as well as slug conversion plugin "Greeklish Slugs".
Could you please try to follow the following basic debug steps:
1)
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
2)
Try to update the permalinks from Settings => Permalinks
I am not able for now to disable plugins but i did something that makes that not needed i think. I created a new taxonomy called Tests and made 2 child categories.
this is the link for the Test custom taxonomy hidden link
I cannot recall but there is a possibility i have changed the slugs in the custom Taxonomy "Collections" after i created it. Is this an issue?
I also created a new chid taxonomy under Collections/Men/ the Test Collection which also dows not work. So only that certain's taxonomy all 2nd level taxonomies are not showed.
Well - for me both hidden link and hidden link is working.
You must try to clear the cache and try to save permalilnks again and if you translated your taxonomy - you need to check with taxonomy translation slug as you changed the slug.
So i gave too much time on this. I tried to avoid creating all taxonomies again but i am giving up on this. I created all taxonomies again after alterin the old slugs and i will massively transfer the products between taxonomies with the awesome Advanced Bulk Edit. Thanks for your time.