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[Resolved] Custom Taxonomy child are showing no reusults

This support ticket is created 6 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by OrestisR2043 6 years, 9 months ago.

Assisted by: Minesh.

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#626044
2018-03-19 03_05_52-Microsoft Edge.jpg

I have created some weeks ago a custom Taxonomy for products. The taxonomy is called Collections. I am unable to see the child taxonomies of Collections. 1st level child are shown well but 2nd level childs aregiving "No Results found". The only thing i remember doing is changing the slug of the taxonomy.

Link to a page where the issue can be seen:hidden link

I expected to see:

Instead, I got:

#626070

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - I see you are using number of third party plugin as well as slug conversion plugin "Greeklish Slugs".

Could you please try to follow the following basic debug steps:
1)
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

2)
Try to update the permalinks from Settings => Permalinks

#627336
2018-03-22 14_46_27-Edit Taxonomy ‹ Gerochristo Jewelry — WordPress.png
2018-03-22 14_46_43-Edit Taxonomy ‹ Gerochristo Jewelry — WordPress.png
2018-03-22 14_47_03-Edit Taxonomy ‹ Gerochristo Jewelry — WordPress.png
2018-03-22 14_50_03-Tests ‹ Gerochristo Jewelry — WordPress.png
2018-03-22 14_50_39-2nd Archives - Gerochristo Jewelry.png

I am not able for now to disable plugins but i did something that makes that not needed i think. I created a new taxonomy called Tests and made 2 child categories.
this is the link for the Test custom taxonomy hidden link
I cannot recall but there is a possibility i have changed the slugs in the custom Taxonomy "Collections" after i created it. Is this an issue?
I also created a new chid taxonomy under Collections/Men/ the Test Collection which also dows not work. So only that certain's taxonomy all 2nd level taxonomies are not showed.

#627409

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - for me both hidden link and hidden link is working.

You must try to clear the cache and try to save permalilnks again and if you translated your taxonomy - you need to check with taxonomy translation slug as you changed the slug.

#627705

So i gave too much time on this. I tried to avoid creating all taxonomies again but i am giving up on this. I created all taxonomies again after alterin the old slugs and i will massively transfer the products between taxonomies with the awesome Advanced Bulk Edit. Thanks for your time.