Custom taxonomy archive page content area blank after upgrading to Types 2.2.23

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 6 years, 6 months ago.

Assisted by: Christian Cox.

Author

Posts

May 29, 2018 at 7:57 pm #905823

leahk

I am trying to: Upgrade to Toolset Types 2.2.23 and bring up a custom taxonomy archive page

Link to a page where the issue can be seen: I can't show this because I rolled back the upgrade

I expected to see: A list of all posts for that taxonomy like this: hidden link

Instead, I got: A page where everything shows (header, sidebar etc) except the content area is blank

Additional information: We use php templates for our custom taxonomy archive pages such as: taxonomy-topic.php where "topic" is the name of the taxonomy and it is applied to a CPT called an "article." Both "topic" and "article" were created by Toolset Types.

May 29, 2018 at 8:38 pm #905851

Christian Cox

Hi, can you try these troubleshooting steps first?
- Go to Settings > Permalinks and resave your site's permalinks, then retest.
- Temporarily deactivate all plugins except Types and Views, and activate a default theme like Twenty Seventeen. Test again.
- Reactivate your custom theme and test again. If the problem was resolved, reactivate other plugins one by one until the conflict is revealed.
- Make sure there are no Toolset WordPress Archives assigned to this taxonomy's archives. Check the Trash and delete any old WordPress Archives from the Trash.

Let me know the results of these tests and we can continue from there.