[Waiting for user feedback] Custom taxonomies disappearing after a few days

[Author]

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[hannesU-2]

I am trying to:
Use custom taxonomies created with Toolset on my WordPress site. taxonomies as "

Link to a page where the issue can be seen:
(You can insert a sample URL here where the taxonomy terms should appear.)

I expected to see:
All assigned custom taxonomy terms displayed and editable in the backend and on the frontend.

Instead I got:
After a few days, all custom taxonomy terms disappear from both the backend and frontend. The taxonomy still exists in the database, but the assigned terms are gone and have to be re-created. This issue keeps happening repeatedly.

Could you please advise what might cause this and how to prevent it?
right now everything is working fine, that is because I restored a Backup from last Tuesday.

Here are some of my custom taxonomies:
1. Categories
• Type: Built-in WordPress taxonomy
• Assigned to: Posts, Training Videos, Image Galleries, Classifications, Literature Posts, Slider Teasers, EC Events, ASGE Journal Scan, Podcasts
• Active: Yes
• Description: Default WordPress category taxonomy

2. EC Live Demos
• Type: Custom taxonomy
• Assigned to: Live Events
• Active: Yes
• Description: —

3. EC Magazin Ausgaben
• Type: Custom taxonomy
• Assigned to: Image Galleries, Classifications, Training Videos, Literature Posts, EC-Magazine-Joomag, EC Events, Live Events, EC Magazine Links
• Active: Yes
• Description: —

4. Jahre
• Type: Custom taxonomy
• Assigned to: Live Events
• Active: Yes
• Description: Used for Live Demos to specify in which year the congress took place

5. Lehrvideos Kategorien
• Type: Custom taxonomy
• Assigned to: Training Videos, Live Events
• Active: Yes
• Description: —

6. Live Kongresse
• Type: Custom taxonomy
• Assigned to: EC Events, Live Events
• Active: Yes

Best regards and thanks a lot in advance, Hannes

[Minesh]

Hello. Thank you for contacting the Toolset support.

That is really strange. I do not see any other user reported the same issue in recent times. This looks like specific to your site install or configuratio.

You will have to identify the trigger on what course of action this is happening and for that you will have to keep close eye on your site actions and you may add plugins that stores every action perform on your site.

Once you able to catch the action then you can share all those required details.