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[Resolved] Custom Search Result not working properly

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 7 replies, has 2 voices.

Last updated by FelipeP5703 5 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#1231809

It's explained in this video: hidden link

#1231832

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Felipe,

Thank you for contacting our support forum.

Would you mind allowing me to have access to the site so that I can quickly check on this view for you ?

The private fields have been enabled for your next response.

Thanks,
Shane

#1232294

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Felipe,

Thank you for the credentials.

The issue was that for some reason the visibility of the search is being set to hidden.

I went ahead and added some css to the view so that this should now be showing.

Thanks,
Shane

#1232320

Where did you see that the visibility was hidden? How do I prevent this from happening again?

I've been noticing that Toolset has many issues.

#1232389

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2019-04-17 at 2.38.02 PM.png

Hi Felipe,

I'm not exactly the cause of the issue but it could be theme related as this is not the first i've seen this issue.

I've seen it in the past and its that sometimes the theme will set the view div area to visibility: hidden;

How I knew it was hidden was because I used the Chrome page inspector to view the html and css that is being loaded on the page. Take a look at the screenshot

An inline visibility option is being added.

Thanks,
Shane

#1232482

So what is the best theme to use with Toolset. One that has 0 issues?

#1232819

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Felipe,

I cannot give a that has 0 issues with Toolset because our plugins are a constant work on improvements and adding new features.

Features which may cause issues in other theme and then the theme might update and causes issues in our plugins. So its not possible to recommend a theme like that.

Today everything might be ok and then tomorrow an update is pushed that may cause conflicts.

I hope I was able to clear this up for you.

Thanks,
Shane

#1232834

My issue is resolved now. Thank you!