This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.
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Hello. Thank you for contacting the Toolset support.
Based on the information you shared as I understand, you want that the range filter should display the max price based on the available results rather than the static price configured in the filter? Is that correct?
- If no:
Can you please share more details what exactly you would like to achieve and share admin access details so I can review your current view settings.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
Thank you for sharing admin access details but when I try to access the wp-admin page to login to admin:
- hidden link
It shows me page not found error, Can you please share using what link I should be able to login to admin?
In addition to that,
but first thing filter should not take max price from categories, which archive does not handle.
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Can you please tell me what you mean by it should not take max price from categories?
When I check the source code for this filter, I can see its returning the min and max price for the products and does not respect any additional filters you added.
I know this is the answer that you would not like to hear but the fact is that currently that feature is not added to our code base.
As a supporter we can not decide what feature should be added, we can just follow the protocol and guide you in the right direction so that you can file a feature request and your voice should be counted. If you want such feature should be added as shared you will require to add a new feature request and our product manager will review it:
=> https://toolset.com/home/contact-us/suggest-a-new-feature-for-toolset/
Take a look again hidden link.
I put there two versions of price slider above Toolset filters. Set max price to 3000 € for example, which is pretty average case on this page. Filters all works together, but on Toolset one min and max dots melts into one because of 5 x larger range. It makes like ~80% of scale out of real range. Now try to use it on some mobile device - it's useless.
So i would call it unfinished job with price filter rather than feature to suggest. Looks like no matter how we call the issue, but "suggest a new feature" usually ends up with no action. I will fill up suggestion form right now and if you agree with me about unfinished filter, tell how to get extra attention by developers.
Finally no matter how we call the issue, but "suggest a new feature" usually ends up with no action. I will fill up suggestion form right now and if you agree with me about unfinished filter, tell how to get extra attention by developers.
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You can mentioned all required suggestion to the feature request form and also ask it to make slider filter control mobile compatible.
However, I will try to pass the details on to the team leader and he will create an internal ticket for the developers and will encourage them to work on it, so—together with you submitting the request form will certainly bring it to their attention. There isn't any more I can do, though, I'm afraid.
I've limited things here to offer you as support but as you know, I've to follow the protocols.
