Skip Navigation

[Resolved] Custom registration form user registrations

This thread is resolved. Here is a description of the problem and solution.

Problem:

The problem here is that the user's custom fields are not showing up on the user profile when submitted on the form.

Solution:

In this user's case they created the user fields directly on the form by using the forms Generic Fields option.

This occurs because there isn't any user interface to retrieve these generic fields to be viewed on the backend.

The correct way to create custom user meta is by going to Toolset -> Custom Fields and creating the custom user meta field group for the users.

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by behnamN 3 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#2140873

Hi,
I already asked this (Post #2140529), but couldn't find out how to replay. So I'm replying here:
I guess you got me wrong. After a user registration with my custom form, I can find the user in WordPress users. There is no problem there.
My problem is that the custom info like "birthday" or "hight" are not there. Just the standard Woocommerce and WordPress fields like name, email, billing info etc. are showing.
From the previous answer I got that there is no seperate user submission list for the Toolset registration form Plugin. So where can I find the custom user info that I gathered in my custom registration form ?

#2141159

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Behnam,

Thank you for getting in touch.

Did you create the custom user fields by going to Toolset -> Custom Fields and creating it under the user fields tab? If not then you will need to go here and create your custom fields.

If you've simply added the fields using the custom form fields options then the data won't show up on the user's profile.

Thanks,
Shane

#2143253

My issue is resolved now. Thank you!