[Resolved] Custom Post Types: White Screen after update

[Author]

Posts

[timM-10]

I am trying to: Update custom post types

Link to a page where the issue can be seen: only on back end "page update" or "clone page"

I expected to see: The backend editor reload after updating or cloning a page

Instead, I got: The white screen of death. AKA, when I update or clone a page, it updates and saves correctly, however then goes to the white screen of death. When I click "back" on my browser luckily my updates are saving so it is more just an annoyance. This does not happen on normal wordpress pages, only on custom post types (in my case, communities, available homes, floor plans)

[Shane]

Hi Tim,

Thank you for contacting our support forum.

I see you're getting the White page of death.

In order to know what is happening here we would need to enable the wordpress debugging.

To do this please take a look at the link below.
hidden link

Once you have done this please let me know the error being displayed.
Thanks,
Shane

[timM-10]

I checked with my webhost (Flywheel). They said they turned on Debug and there were no errors being displayed. Any alternatives to figuring this out?

[Shane]

Hi Tim,

Would you mind providing me with admin access to website so that I can have a look ?

The private fields have been enabled.

Thanks,
Shane

[Shane]

Hi Tim,

I checked on this for you and it seems its functioning normally.

Updating one of your custom posts does not result in a White screen.

Thanks,
Shane