[Resolved] Custom Post Types gone after updates

[Author]

Posts

[colinR-2]

Tell us what you are trying to do?
Payment for Toolset Types account lapsed. The site was very slow. After updating WP, Themes and Plugins, the site became dysfunctional and slow

Is there any documentation that you are following?
No. I did see that Custom Post Types were missing their Archives - which is why post pages are not loading

Is there a similar example that we can see?
Not at the moment as the site is set to Maintenance Mode

What is the link to your site?
hidden link
I will need to give you access to the dashboard

[colinR-2]

The title of this ticket should be Custom Post Type Archives gone after updates.

[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please tell me what custom post type archive is missing?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

I can see all archives are available on the following archive listing page:
- hidden link

I edit the "Archive for Gloss" (before it was not assigned to any post type) and after editing I set this archive to display the post type "Glosses" and save the archive.

Later on when I visit the dashboard page and check the "Glosses" row with the arhchive column I can see the archive link "Archive for Gloss":
- hidden link

[colinR-2]

OK. Thanks. I selected all the archives and that seems to do the trick. I didn't made any changes to that so not sure what happened.

I checked the site and everything loads well, except for post type Essays: hidden link
When selecting any Essay from the front page or the Essays page: hidden link
It loads the header and the essay title and the stalls.
Why would that be happening?

New threads created by Minesh and linked to this one are listed below:

https://toolset.com/forums/topic/split-custom-post-types-gone-after-updates-post-type-not-working/

[colinR-2]

Just to confirm, I did a check of all the post types. They all load well on the site except for the Essays.

[Minesh]

As per our support policy - we entertain only one question per ticket. This will help other users searching on the forum as well as help us to write correct problem resolution summery for the original issue reported.

May I kindly ask you to open a new ticket with every new question you may have in future. For now, I will split the ticket with your new question. Here is the split ticket:
- https://toolset.com/forums/topic/split-custom-post-types-gone-after-updates-post-type-not-working/

You are welcome to mark resolve this ticket as the original issue reproted with this ticket is already addressed.

[colinR-2]

The archives are working. Thanks