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[Resolved] Custom Post Type post missing since Toolset Types update Version 3.4.2

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Shane 4 years, 2 months ago.

Assisted by: Shane.

Author
Posts
#1849969

We have a website with a fair amount of data displaying with 2 custom post type where the problems appeared : Candidat and Applications with relations between them.
Since the Toolset Types 3.4.2 update , the search by field is a lot slower than usual.
Also, we found out some data are not displayed anymore when searching.

When looking for a fix, we saw that there was a new table added and with a quick view it seems that some data were not transferred to the new table, is it possible that the migration is in cause ?

The website is idr.idrecrutement.ca, but it is behind a IP blocking system.

Thank you

#1850057

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sylvain,

Thank you for getting in touch.

I was informed that this issue is already known and our development team is working on a patch that should be released next week if all the testing goes well.

What you can do is to wait for this patch to be available and then update.

If the issue still remains you can let us know and we take it from there.

Thank,
Shane

#1855651

Any news concerning the update?

#1855691

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sylvain,

Yes i've got an update today, our developers are still testing it on our test installs to ensure that everything is working correctly.

If there isn't a release tomorrow then it would be pushed back to next week. Reason being we do not release updates on Thursdays/Fridays .

Thanks,
Shane