[Closed] Custom post is not showing with Astra Theme

[Author]

Posts

[bartJ-3]

Hi

I am modified the web using now Astra theme.
I created a custom post type to create a product catalog.
I created a content template for the post entries (individual products).

It is not showing in Astra. It says that the page does not exist.
Before, it weas working with Generate Press.

What else am I missing?

Thanks in advance.

Bart Janssens

[Nigel]

Hi Bart

After switching theme you may need to reset permalinks, have you tried that?

If that doesn't help it would be useful if we could take a look at your site to see your set up, if that's okay.

Let me mark your next reply as private so that we can get log-in credentials from you—you may want to create a temporary admin user for us to use that you can later delete. And be sure to have a current backup of your site.

[Nigel]

Hi Bart

I checked your site and see that the fatal errors that occur when viewing a product catalog post on the front end are triggered by the Pro Elements plugin. If I disable the plugin there are no errors when viewing the posts.

I'm not familiar with it. Do you have some more details about how you are using it?

You are creating a template for product catalog posts. Are the product catalog posts being displayed by the template made using elements from the Pro Elements plugin?

[bartJ-3]

Hi Nigel

No, I think I am just using this plugin for the home page, that is.
Should I do some test working without this plugin and see if I manage to see the custom post?

Ana

[Nigel]

Checking the error it appears to relate to an ACF Gallery module, is that something you have used?

I checked the Pro Elements plugin on my own local test site, and I didn't experience any errors, but it may require some specific content or context to trigger the error...

[bartJ-3]

OK.
I was using ACF to create custom fields. But I guess i can manage in a different way.
About Pro Elements (which has pro features of Elementor), looks like it did something to the home page (main picture disappeared and other parts). I will activate it again, and see what happens. If there are still issues, I will manage to find another way.

If issues persists, or new issues arise, I will open another ticket.

Thanks for your help.

Ana