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[Resolved] Custom image size not working anymore

This thread is resolved. Here is a description of the problem and solution.

Problem:
Custom image size not working anymore

Solution:
The fix for this issue has been shipped with Toolset Blocks version 1.5.

Relevant Documentation:

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This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 5 replies, has 3 voices.

Last updated by charlotteM-2 3 years, 6 months ago.

Assisted by: Minesh.

Author
Posts
#2004971
Schermafbeelding 2021-03-30 om 11.10.04.png
Schermafbeelding 2021-03-30 om 09.46.58.png
Schermafbeelding 2021-03-30 om 09.45.23.png

Tell us what you are trying to do?
On the page: hidden link I try to use custom image size 400 x 400 px. When I first build the page it worked, but was not stable. When I had to edit the page I had to reset the cutom image size again and again. Now, while editing the page it does not work anymore. I get an error-message that says: 'Missing information for resizing image' (see screenprint).
I read the help-posts, see below and added code to my 'function.php': image sizes 'first' and 'second' (see screenprint). With regenerate thumbnails I made the two sizes. Still I cannot choose the custom sizes.
What am I doing wrong?

Is there any documentation that you are following?
https://toolset.com/forums/topic/dynamic-image-source-in-a-loop-item-no-longer-shows-custom-image-sizes/

Is there a similar example that we can see?
hidden link

What is the link to your site?
hidden link

#2005117

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

This is a known issue: https://toolset.com/errata/missing-information-for-resizing-the-image-error-in-image-block-when-using-custom-size/

The fix for this has already been prepared and will be included in the next plugin update, expected shortly after Easter, although a beta is due this week.

#2005149

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I'll get in touch with you as soon as we release a fix for this issue.

#2005387

Okay, thanks. Pfff cost me at least half a day. Well ... the sun is shining again.

#2025757

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

The fix for this issue is shipped with latest Toolset Blocks version 1.5.
=> https://toolset.com/account/downloads/

Can you please update ALL Toolset plugins to latest official released version and try to resolve your issue.

#2029239

My issue is resolved now. Thank you!