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[Resolved] Custom Fields not appearing in the editor for a new Post Type Message:

This thread is resolved. Here is a description of the problem and solution.

Problem:

Custom fields assigned to a newly created Toolset Post Type were not showing in the WordPress editor when adding a new post of that Post Type.

Solution:

The issue was caused by a plugin conflict. After testing with a default theme and only Toolset plugins active, the customer confirmed that LiteSpeed Cache was causing the problem. Disabling or isolating that plugin resolved the issue.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 1 reply, has 1 voice.

Last updated by JUAN DERLIZ 1 day, 21 hours ago.

Assisted by: Christopher Amirian.

Author
Posts
#2853619

Hi Toolset Support team,

I am having an issue with a new Post Type I just created. I used the Toolset Dashboard to create a new Post Type and then added a Field Group with two Custom Fields.

In the Dashboard, they appear correctly assigned and linked to this Post Type. However, when I go to "Add New" for this specific Post Type, the custom fields do not appear in the editor. I cannot see the fields to start entering data.

Key details:

Theme: Astra (Free version).

Hosting: Hostinger.

The fields are correctly assigned to the Post Type in the Toolset settings.

Could you please help me identify why the fields are hidden in the editor for this new Post Type?

Best regards,
Juan Derliz

#2853680

Christopher Amirian
Supporter

Languages: English (English )

Hi Juan,

Welcome to Toolset support. As the forum is public, please avoid adding login information directly to the message. Instead, please set the next reply as private by checking the proper checkbox and you will be presented with a form to provide the info.

I tried to use the info you provided and it did not work so I will wait for the login info.

Meanwhile, I will need the result of the test below:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except:
. Toolset Types
. Toolset Blocks or Views
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thanks.

#2853695

Hi Christopher,
it's working correctly now. The plugin causing the problem was LiteSpeed ​​Cache.

Thanks