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[Resolved] Custom fields are not updated

This thread is resolved. Here is a description of the problem and solution.

Problem:

The problem here is that the user's WYSIWYG fields aren't being updated.

Solution:
This was a known issue and has since been resolved in our latest version of Types.

The update can be downloaded from the link below.
https://toolset.com/download/toolset-types/

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 7.58 hours from now. Thank you for your understanding.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by jorge-ivanH 3 years, 2 months ago.

Assisted by: Shane.

Author
Posts
#2170159
Image 2021-09-15 at 11.40.05 AM.jpeg

Hello,

I am trying to update posts, but custom fields are not being saved.
The problem occurs with the latest version (3.4.13).

Can you help me please?

#2170227

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jorge,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the sit so that I can have a look at what is happening here in a bit more details for you ?

I've enabled the private fields for your next response. Also please let me know a sample page where I can experience the problem.

Thanks,
Shane

#2171241

Hello,
I am seeing that in the latest version this problem has been fixed.

Versión 3.4.14
- Fixed a regression that was causing issues with saving WYSIWYG fields.

Thank you!