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[Waiting for user feedback] Custom Field Groups showing where it should not

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 1 voice.

Last updated by Minesh 1 week ago.

Assisted by: Minesh.

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#2795104

Tell us what you are trying to do?
I made a customer field group called Festival Field Group. I made a CPT called Concerts and I have another CPT called Events. I want the Festival Field group to show on Events and it does. Problem is is also shows on Concerts and I do not understand what is causing that. I want to remove the Festival Field Group and the Venue Field Group for Concerts.

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site? hidden link ( I can give you access) hidden link

#2795112

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Have you checked the following Doc and video:
- https://toolset.com/lesson-placement/lesson-placements-1647611-1620037/

You can set your custom field group edit page setting you will see a setting "Appear on" where you can select with what post type you want to display the custom field group.

#2795205

Did you watch my video? I don't have my "Festivals Fields Group" set to appear on my Concerts - Post Type, but yet it appears there. What am I doing wrong?

Watched and read what you suggested. I don't see anything that addresses this specific issue.

#2795240

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please send me what field group you want to display on what post type and send me admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.