Hi - just installed Toolset and trying to load the custom fields group are but it's just spinning in the admin (showing loading bar) hidden link - I've disabled all other plugins and running default 2020 theme but no luck. Console shows 404 error for loading resources. Please advise
Hi, based on the error messages this could be a server-side permissions/configuration issue preventing access to some files on the server, or there could be some files missing from the Toolset plugin directories. The latter issue could happen if there was a problem during Types installation, or a problem when migrating a site from another domain.
For example, the two required JS files are showing 404, and one of the required Toolset CSS files throws a 404 if I try to hit it directly in the browser here:
hidden link
That indicates the server cannot find these required files in the Types plugin directory at /wp-content/plugins/types.
If possible, first I would check using FTP to confirm the files exist on the server. If they exist but the server cannot load them for some reason, this indicates a file permissions issue that needs to be resolved on the server.
If the files showing 404 do not exist, I would try to reinstall the latest version of the Toolset Types plugin. You can download a fresh copy at https://toolset.com/account/downloads. Then deactivate the old version and delete it from wp-admin > Plugins > Installed Plugins. Upload the fresh copy in wp-admin > Plugins > Add New, and clear your browser and any server-side caches. Then test again. If the problem is not resolved, I'll need to log in and take a closer look.
