[Resolved] Custom Field (added new) not shown in view ordering order by "new field"

[Author]

Posts

[MarcelB4224]

I am trying to:

Use custom ordering with new field (checkbox) but the new field is not in the list

Link to a page where the issue can be seen:

hidden link

I expected to see:

See view by ordering field

Instead, I got:

standard ordering

[Minesh]

Hello. Thank you for contacting the Toolset support.

Well - could you please tell me which checkbox field you created? Is the custom field is created using Types?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Well - I just checked that you are using outdated Types plugin version. Could you please try to update Types plugin to it's latest stable version 3.2.1 and check if you can able to see the field?

We always recommend running your site with latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest official released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

[MarcelB4224]

Hi Minesh,

Yes i know and on the "original" site hidden link it use version 3.2.1 with same results. I have only one licence for the moment and use it on the original site

[Minesh]

Thank you for that clarification.

However, I deleted outdated Toolset plugins and when I try to upload the latest one using plugins page, at last it says:

The link you followed has expired.

Did you grant enough permission for the admin user for which you shared access details, as I cant able to upload latest Toolset plugins. Once I able to do that, I can take next steps.

[MarcelB4224]

Hi Minesh,

FTP and WP access works fine for me with the info i give to you. What link do you mean ?

[Minesh]

I mean the plugins page: hidden link

When I try to upload the latest toolset plugin, it does not upload successfully and I get the message I shared.

[MarcelB4224]

Hi Minesh,

Fixed (max upload) what i did not had before. But uploaded but same result it is not showing the checkbox

cheers
marcel

[Minesh]

Ok - the thing is that the field is checkboxes field, not checkbox field.

You can not use checkboxes field for ordering your posts as checkboxes field is stored in the special format that is serialized array. Something like following value:

a:1:{s:64:"wpcf-fields-checkboxes-option-ba6d428341c8a0f783921cf49615df3a-1";a:1:{i:0;s:1:"1";}}

So, simply you can not use checkboxes field "volgorde-medewerkers" to order by your posts. As its not possible.

[MarcelB4224]

Hmm ok understand, what do you suggest to get the same result ?

The idea is to view first the "bosses" second "managers" etc etc

[Minesh]

Well - I think you should create a custom select field and add your options with the select field.

Where you should set the option title and values like:

Boss = 1
Manager = 2

And then use this select custom field in ordering section order ASC - I think that way you can achieve this.

[MarcelB4224]

My issue is resolved now. Thank you!